Why are we here?

Professional pride is a powerful driver of on-the-job behavior, appropriately so.  That said, I find it's often helpful to "step back from the brink of perfection" and ask:  Are we here to run the most perfectly managed information centre in the world, for example cataloguing every item to the most stringent standards ... or to help the clients get their jobs done?  The answer is obvious. As always, it's not about doing things right (the way we were taught back at library school) ... it's about doing the right things.  And the "right things" ... are the activities that will make a positive difference to our stakeholders. The choice is one we need to make - and sell - every day.