A survey of middle managers in the US and the UK published by Accenture on 4 January 2007 tells a chilling tale that should be required reading in any organization: Read the 3-page summary at http://newsroom.accenture.com/article_display.cfm?article_id=4484 ... and weep, then share it widely: Managers "spend more than a quarter of their time searching for information necessary to their jobs, and when they do find it, it is often wrong". 59% "said that as a consequence of poor information distribution, they miss information ... every day because it exists somewhere else in the organization and they just can not find it". It's a bleak picture indeed, one I have observed again and again: "Information is becoming a burden on knowledge workers and will remain so until companies consolidate and streamline the stores and sources of intelligence." Keep up the good work, Accenture; this message deserves attention.
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